Our process - How We Work Transparently & Effectively

Our partnership begins with an initial consultation. We meet with you to thoroughly discuss your application idea, objectives, and high-level requirements. This collaborative discussion allows us to gain a strong understanding of your vision.

Based on this, we provide you with a fairly accurate preliminary cost and timeline estimate before any contract is signed. Once we've aligned on the initial scope and estimate, we proceed to formalize our engagement. This involves signing a detailed contract and, if required, an NDA.

The contract outlines the agreed-upon scope for the initial phases, responsibilities, timelines, and the phased payment terms. It's important to note that this initial estimate is based on the requirements discussed. Should the scope change significantly – for example, if insights from the design phase lead us to collectively agree that new features are beneficial – we discuss these transparently. Any modifications impacting cost or timeline are formalized via a supplementary agreement, ensuring you always control the budget.

• Download contract example

Key Outcomes & Deliverables:

With the contract signed and initial terms clarified, we officially kick off the project, moving into the Research & Documentation phase, which will be the first formally invoiced stage upon its completion.

This foundational stage is all about understanding your vision. We begin by deeply analyzing your business goals, target audience, and specific technical requirements. Through structured workshops, interviews, and market research, we collaborate closely with you to refine your concept into a comprehensive project plan and detailed documentation.

Our team focuses on gathering all necessary information to ensure a shared understanding and to lay a solid groundwork for the subsequent design and development phases. This meticulous approach helps in mitigating risks and aligning expectations early on.

• Download requirements example

Key Outcomes & Deliverables:

Upon completion and your approval of the Research & Documentation stage, we will issue an invoice for the work performed. Once settled, we proceed to the Design & Prototype phase.

With a solid understanding from the research phase, our creative team begins to bring your project to life visually. We start by creating wireframes to define the structure and user flow, followed by high-fidelity mockups that reflect your brand identity and user experience goals.

An interactive prototype is then developed, allowing you to click through the app or website and get a tangible feel for the end product. This stage is highly collaborative, involving regular feedback sessions with you to ensure the design aligns perfectly with your vision before any development begins.

Key Outcomes & Deliverables:

Your approval of the final design and prototype marks the completion of this stage. An invoice will be issued, and upon payment, we'll enthusiastically move into Development & Testing.

This is where the approved designs and documentation are transformed into a fully functional product. Our skilled developers write clean, efficient, and scalable code, adhering to the latest industry best practices and the agreed-upon technology stack.

Throughout the development cycle, rigorous testing is paramount. We conduct various types of testing, including unit tests, integration tests, and user acceptance testing (UAT) in collaboration with you. This ensures the application is robust, bug-free, and performs flawlessly across different devices and platforms. Regular updates and demos will be provided to keep you informed of the progress.

Key Outcomes & Deliverables:

Once the development is complete, thoroughly tested, and you've given your final approval on the build, an invoice for this significant phase will be provided. Next, we gear up for the exciting Release phase!

With the application fully developed, tested, and approved, we move to the crucial release stage. Our team handles all aspects of deploying your application, whether it's submitting to mobile app stores (like Apple App Store and Google Play Store) or deploying to a live web server environment.

We navigate the submission guidelines, prepare all necessary listing materials (screenshots, descriptions, keywords), and manage the review process to ensure a smooth and successful launch. For web applications, we ensure a seamless transition to the live environment with minimal downtime.

Key Outcomes & Deliverables:

The successful launch of your application marks the end of this stage. We will then issue the invoice for the release and deployment efforts. But our partnership doesn't have to end here; we offer ongoing support.

Post-launch, Digital Kitty remains your dedicated partner. We offer tailored support and maintenance packages to ensure your application continues to run smoothly, stays secure, and remains up-to-date with evolving platform requirements or user needs.

To empower your team, we also provide comprehensive training sessions. These can range from user training on how to effectively use the application, to administrative training for managing content or users. Our goal is to ensure you are self-sufficient and can maximize the value of your new digital asset.

Key Outcomes & Deliverables:

Support and training services are typically covered by a separate agreement or billed based on the agreed package/hourly rates, with clear invoicing for all work undertaken. We are committed to your long-term success.